This Cookie Policy explains how Union Assurance PLC ("we", "us", "our", “UA”) uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
For more information about how we may use personal data, please read our privacy policy.
A cookie is a small file that contains letters and numbers that is downloaded on to your device when you visit a website. It is sent to your browser and stored on your device’s hard drive. When you visit our site, it can allow us to recognize and remember you.
Technologies that store or access information on a user’s device are similar to cookies and are also covered by this policy. These technologies may include:
Device fingerprinting - using a set of information without relying on cookies in order to identify a particular device. For this purpose, we or our partners may collect your IP address, monitor settings, type of browser and operating system to create a unique serial number which constitutes a digital “fingerprint”.
Local storage - storage of data in the local device’s cache, for example to load content quicker.
Pixels - a small pixel graphic, which is used to track user behavior, site conversions etc.
Scripts -
small computer programs embedded within websites that give them extra functionality but may access user devices.
In this policy we call all cookies and similar technologies “cookies”, for ease.
There are different types of cookies:
First-party cookies - cookies that are set by UA when you use our site.
Third-party cookies - cookies that are set by parties or organizations other than UA when you use our site. Some UA web pages may also contain content from or link to other sites which may set their own cookies. If you share a link to a UA page, the service you share it on may set a cookie on your browser.
We use cookies in a range of ways to improve your experience on our sites, including:
Keeping you signed in.
Understanding how you use our site; for instance how long you stay on a page.
Showing you UA products and services that are relevant to you.
Delivering marketing and service messages to you on our site.
Working with partners to deliver relevant advertising to you.
Reminding you to complete online journeys (e.g. registration flow).
Processing payments and refunds.
Monitoring how users interact with pages on our site to identify and remedy technical issues.
We use many different types of cookies, such as:
Strictly Necessary - These cookies are essential to provide you with services you have requested, which means they cannot be switched off through the “Privacy Settings” link. If you set your browser to block these cookies, then these functions and services will not work for you.
| Company | Domain |
|---|---|
| Login B2C | login.unionassurance.com |
| Payment Portal | pay.unionassurance.com |
Performance - These cookies measure how often you visit our site and how you use them. We use this information to get a better sense of how you engage with our website and to help us improve our site, so that you have a better experience.
| Company | Domain |
|---|---|
| Facebook Developer | .unionassurance.com |
| Google Analytic | .unionassurance.com |
| Live Chat | livechat.com |
Functional - These cookies are used to recognize you and remember your preferences or settings when you return to our site so that we can provide you with a more personalized experience.
| Company | Domain |
|---|---|
| Google Captcha | www.google.com |
| Cloudflare | https://challenges.cloudflare.com |
| Thyga | thyga.lk |
Advertising - These cookies are used to collect information about your visit to our site, including the content you have viewed, the links you have followed and information about your browser, device, and your IP address.
| Company | Domain |
|---|---|
| Google Marketing platform | .doubleclick.net |
Session cookies - These cookies last only for the duration of your online session and expire when you close your browser (e.g. Chrome or Safari).
Persistent cookies - These cookies stay on your device after your browser has been closed and last for a time specified in the cookie. We use these cookies when we need to remember you for more than one browsing session, for instance to remember your preferences from one visit to the next.
Some cookies we use are essential for the operation of our website and services. Without these cookies, we cannot provide certain functionalities. However, non-essential cookies are only used with your consent and can be managed or disabled through the cookie banner presented when you first visit our website.
Please note that depending on the type of device or browser you use, it may not always be possible to delete or disable all tracking mechanisms. Certain tracking technologies may rely on cookies to function properly; as a result, rejecting cookies may impact the functionality of these technologies.
Disabling cookies or similar technologies may affect your experience on our website. For instance, it may prevent us or our business partners from tracking your browser activities to personalize your experience or deliver targeted advertising. It may also limit some features and services available on the website.
You can revisit the cookie banner on our website to adjust your preferences for non-essential cookies at any time.
Additionally, you can also manage your cookie preferences through your browser settings at any time. Most browsers allow you to:
View the cookies or similar technologies stored on your device;
Block certain cookies or tracking technologies;
Clear cookies or similar technologies entirely from your browser.
Please note that clearing cookies or similar technologies will delete any preferences you have set on our website, potentially impairing its functionality. If you initially accept cookies but later wish to change your preferences, you can do so through your browser settings.
We will occasionally update this policy to reflect changes in our practices and services. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on our website. We recommend that you check this page from time to time to inform yourself of any changes in this policy or any of our other policies